Privacy Policy

This Privacy Policy explains how TopWork ("TopWork", "we", "us", or "our") collects, uses, shares, and protects personal information when you use our website and services at https://topwork.kz (the "Service").

1. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, phone number, role (job seeker or employer), company details, and profile data you provide.
• Authentication data: if you sign in with Google, Yandex, or Facebook, we receive basic profile information permitted by that provider (such as name, email address, and profile picture).
• Content you submit: resumes, job listings, company profiles, messages, and other materials you upload or post.
• Usage and technical data: IP address, browser type, device information, pages visited, and approximate location derived from technical logs.
• Cookies and similar technologies: used for authentication, preferences, security, and analytics.

2. How We Use Information

We use personal information to:

• create and manage user accounts;
• provide job search, resume, and employer features;
• authenticate users and maintain session security;
• communicate about the Service, including important notices;
• improve, personalize, and secure the Service;
• comply with legal obligations and enforce our terms.

3. Third-Party Sign-In

When you choose to continue with Google, Yandex, or Facebook, those providers process your authentication request under their own privacy policies. We only receive the data needed to create or sign in to your TopWork account. We do not post content to your social accounts without your action.

4. Sharing of Information

We may share information:

• with other users as needed for the Service (for example, employers viewing public resume data);
• with service providers who help us host, operate, or analyze the Service;
• when required by law, regulation, or legal process;
• in connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

We do not sell personal information.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, resolve disputes, enforce agreements, and meet legal requirements. You may request account deletion by following the instructions on our User Data Deletion page.

6. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Children

The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we take steps to protect personal information in accordance with this Policy.

10. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of the Service after changes means you accept the updated Policy.

11. Contact

For privacy questions or requests, contact TopWork at https://topwork.kz or through the contact options available on the website. Related documents: Terms of Service and Public Offer.